Logistics / Transportation
A Group Logistics Company
In 4 months, online inquiries grew from 0 to 47 per month.
- +94%
- Company revenue growth
- 47
- Inquiries per month
- -80%
- Inquiry processing time
Challenge
The company won clients mostly through word of mouth — no website, no online presence. There was no system for handling inquiries: managers spent up to 3 hours a day on routine correspondence. New clients didn’t understand the full range of services, which held back growth.
Our solution
- We built a corporate website with clear service descriptions, a freight cost calculator, and an online request form. We also implemented a CRM system to process inquiries automatically and track delivery status.
- We set up Google Ads and SEO for target queries in the B2B segment. We launched an email campaign to existing clients, upselling additional routes, and added an online chat so potential customers could get quick advice.
Result
In 4 months, online inquiries grew from 0 to 47 per month. Thanks to the CRM, processing time per request dropped from 40 to 8 minutes. Company revenue grew 94% compared with the same period last year.
